Group 3
Member group :
1. Agie Milla A (01)
2. Caroline Nindya W (05)
3. Ita Fitri I (11)
4. Latifah Putri G (12)
5. Rizal Prantama D.S (23)
6. Satriya Pradana S (25)
7. Wiwid Dwi M (31)
8. Yusi Yantitama (32)
The Manager of KEN TOUR
Jl. Ahmad Yani 12
Surabaya
Dear sir,
We
are sorry to complain about the service that your travel agency provided on our
school holiday Bali Tour Feb, 22-24
First,
on our arrival we had to stay outside despite of our tiredness after 12 hour.
The people in charge said that all the rooms were still occupied by another
tour group. We were welcomed to check in after 5 hours of waiting. That means
our tour was two hours delayed. Consequently we missed one of the places to
visit.at dinner time,many of us found no food left so we bought dinner outside.
We
look forward to receiving your responcse
Thank you,
Yours faithfully
Edo amirudin
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